Terms & Conditions

Introduction

Welcome to Alternative Senior Care. By accessing and using our website or services, you agree to be bound by the following Terms and Conditions. These terms apply to all users of our services, including those who sign up for our SMS messaging program.

Services Provided

Alternative Senior Care offers non-medical home care services, including personal care, companionship, and other in-home support services. All services are subject to availability and may vary by location. We strive to provide high-quality care, but services are not intended as a substitute for medical care.

Client Responsibilities

Clients are responsible for providing accurate and complete information about their care needs and home environment. Failure to do so may result in delays, modifications, or cancellations of services.

Payment Terms

Payment for services must be made according to the pricing and schedule agreed upon during the booking process. We accept Private Funds, Long-Term Care Insurance, Private Insurance, and Veterans Benefits. Late payments may incur fees, and services may be suspended or terminated due to non-payment.

SMS Terms and Conditions

Text & SMS Message Communications

When booking an appointment online, providing your cell phone number on the contact us form, and/or texting Alternative Senior Care unsolicited, you consented to receive text messages sent by (320) 352-3350, regarding inquiries and appointment reminders. Consent to these terms is not a condition of purchase.
Opt-In Method — By submitting form online at https://alternativeseniorcare.net/contact-us/
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://alternativeseniorcare.net/
Customers will receive updates regarding your appointment or other relevant information regarding recent orders.
Visit https://alternativeseniorcare.net/privacy-policy for privacy policy and for Terms of Service.

Privacy

We value your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.

Limitation of Liability

Alternative Senior Care is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

Dispute Resolution

In case of any dispute, the matter will be handled first through mediation. If mediation is unsuccessful, the matter will be resolved through binding arbitration, according to the laws of Minnesota, United States, and will govern any disputes arising under these terms.

Modification of Terms

We reserve the right to change these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Governing Law

These Terms and Conditions are governed by the laws of Minnesota, United States, and any disputes will be resolved under its jurisdiction.

Intellectual Property

All content on this website, including logos, images, and text, is the intellectual property of Alternative Senior Care and may not be used or reproduced without permission.

By agreeing to these terms, you provide explicit consent to receive SMS messages from Alternative Senior Care for communication, service updates, reminders, alerts, and notifications. Messages may be transactional, informational, or promotional in nature. Message frequency may vary.

You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP.

Standard message and data rates may apply depending on your mobile carrier. Alternative Senior Care is not responsible for any charges incurred from your carrier.

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or SMS delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.